Returns + Refunds

Returns can be made within 14 days of you receiving your order, after 14 days we can no longer accept a return. If you'd like to make a return please contact us via email: within 7 days of receiving your order. Once we have confirmed your return you will have 7 days to ship your returned item(s).
​Items must be unused, unwashed, in perfect condition and remain saleable. We recommend trying items on your clean pup indoors, incase you do need to make a return. We regret that we cannot accept returns or exchanges for goods that are not in perfect condition.

Please ensure your return includes your:
- Order Name
- Order Number
- Email address used to place your order

Buyers are responsible for return shipping costs. We advise you use a trackable shipping service or purchase shipping insurance as we do not accept any responsibility for lost items.

If your return is approved, your refund will be processed and a credit will be automatically applied to your original method of payment within 7-10 business days.

In the unlikely event that your item(s) arrives to you damaged or faulty this may be returned for a replacement or full refund, please contact us when you receive your order

​All sale items are non-refundable and non-exchangable.

We are not able to accept exchanges.